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AI that takes real work off your team.

Bloomay builds AI agents, automations and AI features around your data, your brand voice and your rules, for businesses in Lebanon, the UAE and the Gulf. They hand off to a person when they should, and are measured against numbers you already track, so AI takes real work off your team.

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WHERE IT FITS IN YOUR BUSINESS
Customer service

Answer, track and resolve routine requests 24/7.

Marketing

Score leads, personalise follow-ups, scale creative.

Sales

Qualify inbound leads and book meetings into calendars.

Reputation

Monitor reviews and draft replies across platforms.

Operations

Automate reports, data entry and approvals.

HOW WE KEEP IT SAFE

Built for regulated businesses and real customers.

DATA HANDLING

Your data stays yours

  • EU or regional hosting, your choice
  • Encrypted, access-logged, DPA signed
  • Never used to train public models
ARABIC / ENGLISH

Bilingual by default

  • Arabic and English, tested by native speakers
  • Handles mixed-language messages
  • Brand voice guide in both languages
HUMAN IN THE LOOP

People approve what matters

  • Clear handoff rules and thresholds
  • Refunds and complaints routed to staff
  • Weekly review of every edge case
ENTRY OFFER

AI readiness audit.

Two weeks to find where AI will pay off in your business, and where it won't. You keep the report whether or not we work together after.

2 wksStart to report
4–6People interviewed
3Quick wins, scoped
Book the audit →
WHAT HAPPENS
DAY 1–2Kick-off and interviewsWe talk to 4–6 people across service, marketing and ops.
DAY 3–7Process and data reviewWe map workflows, tools and data quality.
DAY 8–10Opportunity scoringEach idea scored on value, effort and risk.
DAY 14Report and three quick winsA prioritised roadmap plus three clearly scoped wins.
FAQ

Straight answers.

Do we need clean data before we start?

No. Most clients don't have it. The audit tells you which data is good enough today and what to fix first. Many quick wins need only your FAQs, policies and product catalogue. That usually makes the audit the best place to begin, because it shows what you can do today before you spend money on fixing data.

Where is our data stored?

In the cloud region you choose. We sign a DPA, encrypt at rest and in transit, and we never use your data to train public models. Access is logged, and you decide which systems the AI may use, so your security team can review exactly how your data is handled.

What if the AI gets something wrong?

Every system has guardrails, confidence thresholds and a handoff to a person. You see every conversation and decision in a review dashboard. Those reviews feed into weekly tuning, so the system learns from its mistakes and the same error does not keep reaching your customers.

How long until something is live?

Quick wins from the audit usually ship in 2–4 weeks. A full customer agent takes 6–10 weeks, including a supervised pilot. Starting small also gives your team time to build confidence before you widen what the system is allowed to do on its own.

Not sure where AI fits yet? That is what the audit is for.